{ "name": "Bali Retreat Aruba", "collection_revision": "sha256:32dfb30202047017a1faac16a96e8c4948e0b0b09d17f8e5b2b598fb2a1eceba", "website": "https://baliretreataruba.com", "status": "published", "agentLimits": "Public information only. No live availability, quotes, reservations, changes, cancellations, payments or customer-record access.", "facts": [ { "id": "private-villa", "question": "Is Bali Retreat a hotel or a private villa?", "answer": "Bali Retreat Aruba is a Bali-inspired private vacation villa, rented to one group at a time. The villa, swimming pools, cinema, gardens and other property amenities are exclusively yours during your stay.", "url": "https://baliretreataruba.com/help.html#private-villa", "sources": [ "https://baliretreataruba.com/help.html#private-villa" ] }, { "id": "property-size", "question": "How large is the property?", "answer": "The house and gardens together cover approximately 18,000 square feet (1,670 square meters). That is the combined property area, not the indoor floor area.", "url": "https://baliretreataruba.com/help.html#property-size", "sources": [ "https://baliretreataruba.com/help.html#property-size" ] }, { "id": "sleeping-arrangement", "question": "How many bedrooms are there, and how many guests can stay?", "answer": "Bali Retreat accommodates up to ten guests, excluding children under two at check-in. There are five bedrooms, with four king-size beds and two twin beds.\n\nThe Beach, Pool and Garden Suites each have a king bed and a private bathroom. Bonsai Room has a king bed; Zen Room has two twin beds. Bonsai and Zen share a shower bathroom and closet off their connecting hallway. Guests staying in Zen walk through Bonsai to reach the rest of the villa.", "url": "https://baliretreataruba.com/help.html#sleeping-arrangement", "sources": [ "https://baliretreataruba.com/help.html#sleeping-arrangement" ] }, { "id": "family-suite", "question": "How are Bonsai Room and Zen Room connected?", "answer": "A hallway approximately three meters long connects Bonsai Room, with its king bed, and Zen Room, with two twin beds. Each bedroom has its own lockable door onto the hallway. Their shared shower bathroom and closet open from this hallway; the bathroom door is also lockable. Each room can reach the bathroom without crossing the other sleeping room. Guests staying in Zen walk through Bonsai to reach the rest of the villa. Please consider whether this shared-bathroom and access arrangement suits your group.", "url": "https://baliretreataruba.com/help.html#family-suite", "sources": [ "https://baliretreataruba.com/help.html#family-suite" ] }, { "id": "location", "question": "Where is Bali Retreat, and is it beachfront?", "answer": "The address is Paraguana 7, in a residential neighborhood of Noord, Aruba. The villa is inland, not beachfront, and does not offer direct walking access to the beach.", "url": "https://baliretreataruba.com/help.html#location", "sources": [ "https://baliretreataruba.com/help.html#location" ] }, { "id": "pool-heating", "question": "Is the indoor pool heated?", "answer": "Yes. The indoor pool is heated by default with an inverter heat pump and is usually around 32°C, although that temperature is not guaranteed at every moment. You can adjust the temperature or switch the heating off.\n\nThere is no separate pool-heating fee. The electricity used is part of metered utilities, with a maximum combined electricity and water charge of US$125 per booked night. Unused utilities deposit is refunded.", "url": "https://baliretreataruba.com/help.html#pool-heating", "sources": [ "https://baliretreataruba.com/help.html#pool-heating" ] }, { "id": "air-conditioning", "question": "Which parts of the villa are air-conditioned?", "answer": "Beach, Pool and Garden Suites, the cinema, private study, indoor dining room and giant pillow pit are enclosed and air-conditioned. Please contact us to confirm the air-conditioning arrangements for Bonsai Room and Zen Room. The entire villa is not air-conditioned.\n\nThe Verandah and its billiards area, the kitchen and gym are roofed, open-air spaces. The indoor pool is roofed, enclosed and screened, but is not air-conditioned; screening does not mean it is sealed or insect-proof.\n\nThe Beach and Pool Suite bathrooms are open-air, with roof openings above the Beach bathtub and Pool shower. Keep their doors closed so the bedrooms’ air-conditioning can work effectively. Garden Suite’s bathroom and the shower bathroom shared by Bonsai and Zen are enclosed; we do not describe them as air-conditioned. Roof coverage does not make water activities safe during lightning.", "url": "https://baliretreataruba.com/help.html#air-conditioning", "sources": [ "https://baliretreataruba.com/help.html#air-conditioning" ] }, { "id": "children-headcount", "question": "Do children under two count toward the guest limit?", "answer": "Children under two at check-in do not count toward the ten-person limit. A child who turns two during the stay keeps that exemption for the whole stay; a child who is already two at check-in counts. For visits, count staying guests and visitors present together. Permission is required before a visit would bring that counted total above ten.", "url": "https://baliretreataruba.com/help.html#children-headcount", "sources": [ "https://baliretreataruba.com/help.html#children-headcount" ] }, { "id": "five-couples", "question": "Would the villa suit five couples?", "answer": "Four couples can use the four king beds. Five couples would mean two couples using Bonsai Room’s king bed and Zen Room’s twin beds, sharing one shower bathroom. Guests staying in Zen walk through Bonsai to reach the rest of the villa. On request, the twin beds can be placed next to each other, but they retain separate twin mattresses and bedding. Please consider whether that privacy and bed arrangement suits your group.", "url": "https://baliretreataruba.com/help.html#five-couples", "sources": [ "https://baliretreataruba.com/help.html#five-couples" ] }, { "id": "directions", "question": "Where can we find the map pin and airport directions?", "answer": "Use the villa’s Google Maps pin or the airport-to-villa route below. The destination is Bali Retreat Aruba, Paraguana 7, Noord.", "url": "https://baliretreataruba.com/help.html#directions", "sources": [ "https://baliretreataruba.com/help.html#directions", "https://maps.app.goo.gl/wc5196bY5kiDxQ6L7", "https://maps.app.goo.gl/mCzJKE7TdvHNnNmE8" ] }, { "id": "driving-times", "question": "How far are the beaches and airport?", "answer": "Palm Beach and Eagle Beach are roughly 8–10 minutes away by car. Oranjestad and Alto Vista Chapel are around ten minutes away, and the airport-to-villa drive is approximately 12–15 minutes. These are approximate driving estimates, not guarantees; traffic, route and exact destination affect the journey.", "url": "https://baliretreataruba.com/help.html#driving-times", "sources": [ "https://baliretreataruba.com/help.html#driving-times" ] }, { "id": "walking", "question": "Can we walk to nearby shops and restaurants?", "answer": "We do not recommend walking to the stores because the roads lack sidewalks. Nearby shops, Wendy’s and local restaurants are about two minutes away by car.", "url": "https://baliretreataruba.com/help.html#walking", "sources": [ "https://baliretreataruba.com/help.html#walking" ] }, { "id": "utilities", "question": "Are electricity and water included in the nightly rate?", "answer": "For direct bookings: Electricity and water are metered separately. The utilities deposit is US$125 per booked night, included in your accommodation quote. It is also the maximum combined electricity and water charge.\n\nReadings at check-in and checkout determine actual use. If it costs less than the deposit, we refund the unused amount. If it costs more, you pay no excess. Air-conditioning, laundry, pool heating and hot-tub use contribute to consumption, but the same cap applies.\n\nAirbnb utilities are included in the accommodation price rather than charged through this separate direct-booking utilities deposit.", "url": "https://baliretreataruba.com/help.html#utilities", "sources": [ "https://baliretreataruba.com/help.html#utilities" ] }, { "id": "utility-rates", "question": "What unit rates are used for utilities?", "answer": "For direct bookings: Electricity is charged at US$0.39 per kWh and water at US$9.37 per cubic meter. These fixed guest rates are set by us and change infrequently. The combined charge is capped at US$125 per booked night, and unused utilities deposit is refunded.\n\nAirbnb utilities are included in the accommodation price rather than charged through this separate direct-booking utilities deposit.", "url": "https://baliretreataruba.com/help.html#utility-rates", "sources": [ "https://baliretreataruba.com/help.html#utility-rates" ] }, { "id": "utility-refund", "question": "How and when is unused utilities deposit returned?", "answer": "For direct bookings: After deducting actual metered use, we refund the unused balance to the original credit card or alternatively through Zelle. If use equals or exceeds the deposit, there is no refund, but there is no extra utilities charge.\n\nWe usually send the reconciliation within 48 hours. Card refunds may take seven to ten business days to appear; Zelle refunds are generally immediate.\n\nAirbnb utilities are included in the accommodation price rather than charged through this separate direct-booking utilities deposit.", "url": "https://baliretreataruba.com/help.html#utility-refund", "sources": [ "https://baliretreataruba.com/help.html#utility-refund" ] }, { "id": "open-air-bathrooms", "question": "Which bathrooms are open-air?", "answer": "The Beach and Pool Suite bathrooms are open-air, with high walls for visual privacy. The Beach Suite bathtub and Pool Suite shower have roof openings directly above them; the rest of each bathroom is roofed but remains open-air. Garden Suite’s bathroom and the shower bathroom shared by Bonsai and Zen are indoors and enclosed.\n\nThese tropical bathrooms are not sealed against rain or insects. We treat the property for insects and mosquitoes and can arrange another visit if you report a problem.", "url": "https://baliretreataruba.com/help.html#open-air-bathrooms", "sources": [ "https://baliretreataruba.com/help.html#open-air-bathrooms" ] }, { "id": "open-air-weather", "question": "Can we use the open-air spaces when it rains?", "answer": "The kitchen and bathrooms remain usable during ordinary rain. Keep bathroom doors closed so bedroom air-conditioning can work effectively. For swimming, see “Can we swim when it rains?” in the related questions.", "url": "https://baliretreataruba.com/help.html#open-air-weather", "sources": [ "https://baliretreataruba.com/help.html#open-air-weather" ] }, { "id": "swimming-weather", "question": "Can we swim during rain or a thunderstorm?", "answer": "During ordinary rain, the covered indoor pool and covered hot tub offer shelter; we recommend these rather than the outdoor lagoon.\n\nIf you hear thunder or see lightning, leave all pools and the hot tub, including the covered facilities, and move to enclosed shelter. A roof does not make swimming safe during lightning. Wait at least 30 minutes after the last thunder or lightning before returning to the water.", "url": "https://baliretreataruba.com/help.html#swimming-weather", "sources": [ "https://baliretreataruba.com/help.html#swimming-weather" ] }, { "id": "visitors", "question": "Can friends visit or join us for a meal or treatment?", "answer": "Yes. No prior permission is needed while staying guests and visitors present together total ten or fewer, excluding children under two. Staff and approved service providers do not count as guests. If a visit would bring the counted total above ten, you must request and receive permission beforehand.\n\nOvernight occupancy remains limited to ten guests, excluding children under two at check-in. Guests staying in the neighboring Rock Palma apartment count as visitors at Bali Retreat; that booking does not create an exception.", "url": "https://baliretreataruba.com/help.html#visitors", "sources": [ "https://baliretreataruba.com/help.html#visitors" ] }, { "id": "bathtub-showers", "question": "Is there a bathtub, and what are the showers like?", "answer": "Beach Suite has a bathtub; the other full bathrooms have showers only. Pool Suite and the bathroom shared by Bonsai and Zen have handheld showers. There is no step into the shared bathroom or shower and no grab bars, but the villa as a whole does not have step-free access. Please discuss your access needs with us before booking.", "url": "https://baliretreataruba.com/help.html#bathtub-showers", "sources": [ "https://baliretreataruba.com/help.html#bathtub-showers" ] }, { "id": "celebrations", "question": "Can we hold a celebration or wedding reception?", "answer": "We welcome peaceful celebrations, but not rowdy parties. A wedding reception requires advance discussion and approval based on the details; it is not automatically permitted. The visitor limit also applies, and any visit bringing the counted total above ten needs prior permission.", "url": "https://baliretreataruba.com/help.html#celebrations", "sources": [ "https://baliretreataruba.com/help.html#celebrations" ] }, { "id": "mobility-access", "question": "Is the villa suitable for guests with limited mobility?", "answer": "There is no step-free route from parking to a bedroom, bathroom, kitchen or main gathering area. There is a step at the entrance, several steps down from the entry hallway to the living room, and narrow walkways beside the indoor pool. Wheelchairs and mobility scooters would have difficulty moving around the house and gardens.\n\nThere are no pool handrails, pool lift or assisted-entry arrangements. We can provide floor plans, measurements and access videos before you commit, so please tell us what you need to assess.", "url": "https://baliretreataruba.com/help.html#mobility-access", "sources": [ "https://baliretreataruba.com/help.html#mobility-access" ] } ], "guest_guide": "https://baliretreataruba.com/help.html" }